• What Personal Information About Customers Does Pleasure Dome Gather?
  • The information we learn from customers helps us personalize and continually improve your shopping experience at Pleasure Dome. Here are the types of information we gather.
  • - Information You Give Us:
  • We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
  • - Automatic Information:
  • We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses www.pdome.com. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at www.pdome.com if we cannot recognize you, we want you to be aware that these tools exist.
  • - E-mail Communications:
  • We will email from time to time to tell you about specials or discounts. We will never send you graphic images, nor spam you. You will only receive emails that you have given permission to send you. You may have your name removed at anytime by emailing us at customerservice@pdome.com. We do not share our email addresses with any other company.
  • What Information Can I Access?
  • www.pdome.com gives you access to the information about you for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our Web site evolves.
  • How Old Do I Have To Be To Purchase?
  • Pleasure Dome does not sell products for purchase by those under 18 years of age. If you are under 18, you may NOT buy or use our products.
  • Does Pleasure Dome Share the Information It Receives?
  • Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with the subsidiaries Pleasure Dome.
  • What About Cookies?
  • Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features like storage of items in your Shopping Cart between visits.
  • The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of the websites coolest features, and we recommend that you leave them turned on.
  • How Secure Is Information About Me?
  • You may check the status of your order by clicking here, and completing the information requested. You may also contact us by calling our Customer Service Department at 877-676-DOME (877-676-3663), Option #2. We are open from 8:00 am to 5:00 pm (PST) Monday through Friday.
  • 10. What if an item I ordered is back ordered?
  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
  • What Choices Do I Have?
  • As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of special discounts offered by www.pdome.com.